FAQ’s

SHIPPING POLICY

How long does it take to ship my order? Orders are shipped in the order in which they are received. A shipping confirmation will be sent to you via email to track the status of your order.

READY TO SHIP (RTS) ORDERS

Please allow 1-3 business days for your order to be processed.

CUSTOM ORDERS

Please allow 7-21 days to complete your custom orders.

RETURNS AND EXCHANGES

Can I return a custom order? Because of the time that it takes to produce a custom shirt or hoodie, we do not accept returns or exchanges on custom orders. 

What is your return policy on other items? We will gladly accept returns or exchanges on items you did not have us custom make. Contact us by email at 920tees@gmail.com.Please indicate if you want a replacement or a refund. Purchaser is responsible for their own shipping costs on returned goods and all items must be returned unworn and new. Please note: exchanges are not guaranteed due to supply.

SHIRTS USED

What Brand of Shirts do you use? All shirts used are Unisex style tees unless otherwise specified in the item description

While Bella is our preferred brand to use, with the current shirt shortage, we can not promise all of our shirts will be created on a Bella unless I have it in my personal stock or they are labeled as such and labeled (RTS)

In the event we cannot receive your desired color and style in a Bella, we will do our BEST to substitute with a comparable brand and color. Alternative brands used are Next Level and Gildan Softstyle.

Style and brand are dependent on stock availability at our warehouses.
Shirt Colors

MOCK-UP COLOR/STYLE CAN BE DIFFERENT VS IN REAL LIFE.


When ordering bleached items each item will vary with the bleaching pattern but also the colors thrown can vary from yellow, tan, orange, pink, white, and gray. All will be relatively the same but it’s possible the colors can vary due to oxygen, sunlight, and fabric.

Tie-dye will also vary because each item is hand-dyed so no two shirts will be exact.

HOW SEZZLE WORKS

Can I order and pay some now and some later? Learn more about splitting your entire online purchase into 4 interest-free payments, over 6 weeks with no impact on your credit.

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