Refund Policy

CUSTOM ORDERS

Because of the time that it takes to produce a custom shirt or hoodie, we do not accept returns or exchanges on custom orders. 

TO RETURN YOUR ITEMS:

  1. Returns or exchanges within 30 days of order delivered. Please contact Jessica at Nine20 Designs and indicate if you are needing an item replaced or a refund and the reason for the return. Purchaser is responsible for their own shipping costs on returned goods and all items must be returned unworn and new.
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